After experiencing a large chain vet, we brought one of pets to Bobtown Pet Clinic. Dr. Otto now takes care of ALL of our pets. They realize the depth of our devotion to the animals and the staff mirrors that!
My pets are in good hands at this clinic.
I love this place! Dr. Otto is amazing and takes the time to help me understand the different things that happen to my dog. All of the staff here are helpful, happy, and they really make you feel welcome. I really believe everyone at this clinic is there for all the right reasons, not just for the money. It's easy to see how much they love animals.
I was in on 6/20/17 for my first appointment at this clinic. The two ladies at the front desk were very nice and helpful. However, the Vet was rude and I left without completing my appointment. I have a 5 month old pure bred German Shepherd, he has protective instincts and is a high energy dog. He gets excited when encountering other dogs and wants to play with and meet all of them. Upon being in this new environment, he barked when he saw another dog in the clinic. We were rushed into a room without him being allowed the meet the other dog. With his energy, he barked while we were in the room but I was able to get him to calm down. When the vet entered, she began giving my dog treats without my permission and not as a reward for a command. So naturally, he would not listen to my commands as she held treats in his face keeping his attention on her. She never said hello, or what was bringing me in. She instantly started talking about how his barking was unacceptable and bad behavior and was condescending towards my abilities as a dog owner. She told me my dog is poorly behaved and doesn't listen. But she never gave me the opportunity for her to see that. I was there for less than 15 minutes before I walked out. My significant other and I have worked very hard to train our dog. He listens and performs multiple commands: sit, stay, lay down, quiet, release, come, leave it. To name a few. He walks well on a leash and heels. He can even be walked off leash. We have been told by more than a few individuals that for a 5 month old puppy he is well trained and well behaved. He is a puppy. He will have good days and bad days. And some days he will listen better than others. He is learning and he is training. He was in a brand new environment and was out of the house for the first time that day, he had built up energy. His excited behavior and the fact that he is a puppy was not well received there. I will not be returning and I would not recommend this pet clinic to anyone. When I left, I requested to have my dogs paperwork back and that I would be going somewhere else. The vet had told me I would be happier at another clinic. And she was right, I will be happy at another clinic where puppies are welcome and dog owners are not made to feel like bad parents.
I've always gone to Dr. Otto and she has always done a great job. She knows animals VERY well. Not only can she tell you the physical issues with your animal, but she can also tell you the emotional issues with your animal, such as aggression. She is a very kind and intelligent woman, and the ladies that work with her are the same. She has worked hard to get to where she is now, so have some respect. I have recommended many of my friends to Bobtown Pet Clinic. Thank you for taking such good care of our animals!
I brought my dog in for care today, he has an ear infection. The staff there were very friendly and upbeat and kind to both my dog and I. They explained his condition to me well and even showed me how to give him the first dose of his meds. My dog liked the staff too, even after having the cotton swab go down his ear canal which caused him quite a bit of pain he was eager to go back inside after his potty break, tail wags and all. The care was affordable too, which is definitely a plus.
Bobtown Pet Clinic is a US Veterinary Care based in Roberts, Wisconsin. Bobtown Pet Clinic is located at 511 Cherry Ln, Roberts, WI 54023, USA.
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